Legal Notice

Last Updated: 2 November 2026

1. Business Identification

This website is operated under the trading name Veloura Skincare.

Website: https://velourskincare.buzz
Legal Business Name: VELOURA SKINCARE
Business/Trade Name: Veloura Skincare
Business Structure: INDIVIDUAL

Customer Support Email: podzone705@gmail.com

2. Business Activities

Veloura Skincare operates an online retail store offering skincare, cosmetic, and beauty-related products to customers in India.

We are responsible for the products sold through our website and for the fulfilment of our customer-facing obligations.

3. Product Authenticity and Information

We aim to provide accurate product information and genuine products obtained through lawful supply channels.

Product origin, manufacturer, importer, batch identification, expiry information, and other legally required information are disclosed on product packaging and product listings as applicable.

Third-party trademarks and brand names remain the property of their respective owners. Unless expressly indicated, Veloura Skincare does not claim to be an authorized representative or official partner of any third-party brand.

4. Consumer Protection

Veloura Skincare is committed to transparent order processing, product descriptions, delivery timelines, refunds, and customer grievance resolution.

Customers may refer to our Return & Refund Policy, Shipping & Delivery Policy, Terms of Service, and Privacy Policy for further details.

5. Grievance Redressal Officer

Name: PANKHURI
Designation: Grievance Redressal Officer
Email: podzone705@gmail.com

Consumer complaints will be acknowledged within 48 hours of receipt and resolved within one month, in accordance with applicable requirements.

6. Intellectual Property

The Veloura Skincare name, original website materials, and other owned content are protected under applicable intellectual property laws.

Any third-party trademarks, logos, and product names displayed on the website belong to their respective owners.

7. Legal Compliance

This website operates subject to applicable Indian laws, including relevant consumer protection, e-commerce, data protection, and cosmetic product regulations.

8. Legal and Business Enquiries

For formal notices, business correspondence, intellectual property concerns, or legal enquiries, please contact:

Email: podzone705@gmail.com